Gambling is entertainment — and at bro17, we want it to stay that way. We provide every player with a comprehensive suite of responsible gaming tools, clear guidance on recognising problem gambling behaviour, and direct access to support. Your wellbeing always comes first.
bro17 gives you six practical tools to manage your gambling activity. All tools are available directly through your account settings and take effect immediately upon activation. There is no waiting period, and no questions are asked when you choose to restrict your own play.
Set a maximum amount you are willing to deposit over a defined period — daily, weekly, or monthly. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to prevent impulsive increases.
Instant ActivationDefine the maximum net loss you are comfortable with over a daily, weekly, or monthly window. When your cumulative losses hit the threshold you set, bro17 automatically suspends further wagering for the remainder of that period. This tool is particularly useful for players who find it difficult to stop after a losing streak.
Instant ActivationChoose how long each individual gaming session may last. bro17 will display a countdown timer during your session and will log you out automatically when the time expires. You can also opt in to session reminders at regular intervals — a gentle nudge to step back, reassess, and decide whether to continue playing.
Instant ActivationNeed a short break? Activate a time-out to suspend your account for a period of your choosing — from 24 hours up to six weeks. During a time-out, you cannot log in, place bets, or make deposits. Your account balance is preserved, and you may request a withdrawal at any time during the suspension period.
24 hrs – 6 WeeksIf you feel that gambling is having a serious negative impact on your life, self-exclusion allows you to permanently close your bro17 account for a minimum period of six months, up to five years or indefinitely. Once activated, bro17 will make every reasonable effort to ensure you cannot re-register during the exclusion period. This is the most powerful tool we offer.
6 Months – PermanentYou may opt out of all promotional communications — including bonus offers, free-spin notifications, and seasonal campaign messages — at any time. Removing yourself from marketing lists will not affect your account status or your ability to claim any promotions you manually navigate to. Simply update your preferences in your account settings or contact support.
Instant ActivationProblem gambling can develop gradually and may not be immediately obvious — even to the person experiencing it. bro17 encourages every player to periodically review the following warning signs and to seek help early if any of them feel familiar. Recognising the issue is the most important first step.
Gambling is not a reliable source of income. It should never be used to solve financial problems, and no betting system or strategy can guarantee consistent profits. If you ever feel the need to chase losses, please step away and use one of bro17's built-in tools to restrict your play.
Chasing losses. Placing larger or more frequent bets to try to recover money you have already lost — rather than accepting the loss and stopping.
Gambling with money you cannot afford to lose. Using funds set aside for rent, groceries, bills, or other essential expenses to fund gambling activity.
Neglecting responsibilities. Missing work, school, or family commitments because of time spent gambling, or spending excessive hours on the Platform each day.
Borrowing money to gamble. Taking loans, maxing credit cards, or asking friends and family for money specifically to fund continued gambling activity.
Feeling unable to stop. Repeatedly attempting to cut down or stop gambling without success, or feeling restless, irritable, or anxious when not gambling.
Concealing gambling activity. Hiding bets, wins, or losses from people close to you, or feeling ashamed or secretive about how much time or money you spend gambling.
Gambling to escape problems. Using gambling as a way to cope with stress, anxiety, depression, loneliness, or other personal difficulties rather than addressing those issues directly.
Honest self-reflection is one of the most effective ways to gauge whether your gambling habits remain healthy. Read each question carefully and answer truthfully. If you answer "yes" to two or more of these questions, we strongly encourage you to use one of bro17's responsible gaming tools or to seek professional support.
Do you gamble with money that is budgeted for living expenses — such as rent, food, utilities, or loan repayments?
Have you ever borrowed money or sold possessions in order to fund gambling activity or to cover gambling-related debts?
Do you find yourself spending more time or money gambling than you originally intended when you started a session?
Have arguments with family members or friends occurred as a direct result of your gambling habits or the amount of time you spend gambling?
Do you feel anxious, irritable, or depressed when you are not gambling, or when you are trying to cut down on how much you gamble?
Have you tried to stop or reduce your gambling on multiple occasions but found yourself returning to it despite your intentions?
Do you conceal the extent of your gambling from people close to you — including how often you play or how much you win or lose?
Has gambling ever caused you to miss or underperform at work, school, or other important commitments or responsibilities?
Whether you want to activate a responsible gaming tool, discuss a concern about your own play, or support a family member, bro17's team is available around the clock. All enquiries are handled with complete confidentiality and without judgment.
Connect instantly with a trained responsible gaming support agent directly through the bro17 Platform.
Available 24/7 (WIB)Send a detailed message to our responsible gaming team and receive a thorough, confidential response.
support@bro17.proReach our Indonesian-speaking support team via WhatsApp for fast, private assistance in your preferred language.
+62 811 0000 1717For deeper support, we encourage you to reach out to a qualified counsellor or mental health professional in your area.
Confidential & Free Resources AvailableYou now have all the tools and knowledge you need to keep your gaming experience safe, enjoyable, and in control. Log in to manage your responsible gaming settings, explore our sportsbook and slots, or visit our FAQ for more guidance.
21+ only. Gambling involves risk. Please play responsibly and within your means.